Social Media Management

social media management

Are you looking for the right web agency to manage your social profiles?

Today, an online presence with a website alone is not enough: social I am the first channel with which a company makes itself known and builds customer loyalty. company profile maintained with consistency, with quality content, increases the brand's credibility and strengthens its positioning.

Our social media agency in Milan and Monza follow the entire path: strategy, editorial plan, content creation — photos, videos and graphics, also with AI production — community management and sponsored campaigns on Instagram, Facebook, TikTok, LinkedIn and Pinterest.

And since only a small portion of users buy on first contact, we build journeys that take your followers from like to contact, all the way to purchase.

Let’s talk

Do you want to promote your business on social media?

    What is the process that leads to managing your social profiles?

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    Brief

    The first step in managing your social media is listening to yourself. That's right! We will need to know you, your company and everything you care about to take care of your profiles as you would. 

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    Definition of the Target

    Secondly, it will be necessary to understand the target audience and, consequently, the users most interested in the social profile. Precisely for this reason we will create an effective and targeted plan to this end. 

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    Strategy

    Perhaps the most important phase is the one dedicated to the creation of a line of action that is most consistent with what was established upstream. It will therefore be necessary to create a winning strategy prepared for the reference channels: Facebook, Instagram, TikTok, Linkedin, Pinterest, etc. 

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    Editorial plan

    We will share with you an editorial calendar, usually bi-weekly, with all the content programming that we will publish on your social channels at the most suitable times. Each graphic content will be unmistakable and will allow your business to always be recognised.

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    Photo and video content production

    Shooting, reel and graphics produced by our creative team also with AI solutions to increase quality and volume: no improvised feeds.

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    Social ADV

    Sponsored campaigns with precise targeting and A/B testing, managed by our digital team: the paid boost where organic isn't enough

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    Community Management

    Interacting with the community can take up a lot of precious time: for this reason we will take care of everything! We will respond to user comments and interactions promptly and in a diplomatic and friendly manner: just like you would.

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    Analysis and Reports

    Obviously, our work doesn't end here! You will be periodically updated on the results obtained through our service, thus making it possible to better understand the target audience as well as the characteristics and preferences of your users. 

    Frequently Asked Questions

    How much does social media management cost?

    It depends on how many channels you manage, the frequency of publication, and the type of content (graphics, photos, videos). We offer monthly packages tailored to your goals: we'll provide you with a clear, no-obligation quote.

    Which social networks are best to be present on?

    Where your audience is: Instagram and Facebook for B2C, LinkedIn for B2B, TikTok for younger audiences. A few well-maintained channels are better than many abandoned ones: we define this in the initial strategy.

    What does the social media management service include?

    Strategy and target definition, editorial plan, content creation, publication, community management (comments and messages) and periodic reports with results and next steps.

    How often do you publish?

    Frequency is determined by the editorial plan, not by the pressure to be there: for most companies, 3–5 well-crafted pieces of content per week work. Consistency matters more than quantity.

    Do you create the content yourself?

    Yes, everything in-house: copy, graphics, photos and videos — including creatives made with our content production with artificial intelligence, perfect for raising quality and volume.

    Do you also manage sponsored campaigns?

    Yes: social media ads are managed by our team. digital marketing, with targeting, A/B testing, and monthly reports on costs and results.

    Do you reply to comments and messages?

    Yes, with a tone of voice defined together with you during the strategy phase: we respond to comments and DMs and only forward you the cases that require your intervention (specific commercial requests, sensitive complaints).

    How long does it take to see results on social media?

    Solid organic growth requires 3–6 months of consistency; with sponsored campaigns, the first results come in weeks. Each month, you receive a report with clear numbers, not vanity metrics.

    WHY CHOOSE BIGFIVE?

    Only one
    Partner

    Design, development, marketing and creativity under one roof.

    Zero
    template

    Each project is tailor-made around your identity.

    14 years old
    of projects

    9 international awards and over 100 live sites: we didn't start yesterday.

    They have entrusted their creative needs to our agency.

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