{"id":5787,"date":"2024-10-16T11:30:36","date_gmt":"2024-10-16T09:30:36","guid":{"rendered":"https:\/\/bigfive.it\/?p=5787"},"modified":"2025-09-10T07:50:29","modified_gmt":"2025-09-10T05:50:29","slug":"how-to-make-a-site-accessible-and-avoid-fines-and-penalties","status":"publish","type":"post","link":"https:\/\/bigfive.it\/en\/come-rendere-un-sito-accessibile-ed-evitare-multe-e-sanzioni\/","title":{"rendered":"How to make a site accessible and avoid fines"},"content":{"rendered":"<p class=\"wp-block-paragraph translation-block\">The <strong>web accessibility<\/strong> refers to the practice of making websites and web applications usable by everyone, including people with disabilities. <strong>This includes users with visual, hearing, motor or cognitive difficulties.<\/strong> For website owners, ensuring accessibility is not only an ethical issue, but also a legal one. In Italy and Europe, there are specific regulations that impose accessibility standards.<\/p>\n\n\n\n<div class=\"wp-block-group indice-blog cc\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">Index<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"from-1\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Benefits of accessibility<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/li>\n\n\n\n<li class=\"from-2\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Current regulations<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/li>\n\n\n\n<li class=\"from-pa\"><strong>Accessibility statement for the PA<\/strong><\/li>\n\n\n\n<li class=\"from-lineeguida\"><strong>Guidelines and monitoring<\/strong><\/li>\n\n\n\n<li class=\"from-sanzioni\"><strong>Penalties for Failure to Comply with Regulations<\/strong><\/li>\n\n\n\n<li class=\"from-5\"><strong>Improve Your Website&#039;s Accessibility<\/strong><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"to-1\">Benefits of accessibility<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In addition to being ethically sound to make our sites accessible to include users with different types of disabilities, this approach brings numerous advantages:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Audience Expansion<\/strong>: About 20% of the population requires accessibility tools. Reaching this segment means increasing the user base.<\/li>\n\n\n\n<li><strong>SEO Improvement:<\/strong>Accessible sites tend to rank better in search engines due to more thoughtful design practices.<\/li>\n\n\n\n<li><strong>Optimized User Experience<\/strong>: An accessible interface improves the user experience, making navigation easier and increasing the time spent on the site.<\/li>\n\n\n\n<li><strong>Company reputation<\/strong>: Being an accessible site enhances your brand reputation and demonstrates a commitment to inclusivity.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Investing in web accessibility not only helps users with disabilities, it enriches the experience for everyone.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"to-2\">Current regulations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In Italy, the <a href=\"https:\/\/webaccessibile.org\/articoli\/comparazione-wcag-20-e-requisiti-legge-stanca-premessa\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><strong>Stanca Law<\/strong><\/a> establishes specific requirements to ensure the accessibility of public administration websites. At European level, the <strong><a href=\"https:\/\/ec.europa.eu\/social\/main.jsp?catId=1202&amp;intPageId=5581&amp;langId=en\" rel=\"nofollow noopener\" target=\"_blank\">European Accessibility Act (EAA)<\/a><\/strong> imposes new regulations <strong>starting from June 28, 2025<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The EAA was implemented through the <a href=\"https:\/\/eur-lex.europa.eu\/eli\/dir\/2019\/882\/oj\/ita\/pdf\" rel=\"nofollow noopener\" target=\"_blank\">Directive (EU) 2019\/882<\/a> of the European Parliament and of the Council of 17 April 2019 and establishes that:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><strong>All websites or apps of companies with more than 10 employees and\/or a turnover of more than 2 million euros that deal with certain products or services<\/strong><\/em> <em><strong>must be fully accessible.<\/strong><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In particular:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>E-commerce sites<\/li>\n\n\n\n<li>e-books<\/li>\n\n\n\n<li>ATMs, ticketing and check-in systems<\/li>\n\n\n\n<li>Transport related services such as trains, buses, planes<\/li>\n\n\n\n<li>Banking systems<\/li>\n\n\n\n<li>Computers and Operating Systems<\/li>\n\n\n\n<li>Material related to digital TV services<\/li>\n\n\n\n<li>Telephony and related services<\/li>\n\n\n\n<li>Streaming services and access to other audiovisual materials<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Companies will have to ensure that websites<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Are compatible with assistive technologies.<\/li>\n\n\n\n<li>Allow navigation accessible via assistive devices.<\/li>\n\n\n\n<li>They offer a clear and accessible interface for all users, with options to enlarge the text, adjust the volume, etc.<\/li>\n<\/ul>\n\n\n\r\n<div class=\"cta-blog background-giallo\">\r\n    <h2>Do you have a company with more than 10 employees or a turnover of more than 2 million euros?<\/h2>\n<p><strong>Contact us to make your site accessible, compliant and avoid incurring administrative sanctions<\/strong><\/p>\n<div class=\"pulsante\"><div>\r\n            <p><a href=\"https:\/\/bigfive.it\/en\/contacts\/\">Contacts<\/a><\/p>\r\n        <\/div><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Microenterprises with fewer than 10 employees and less than 2 million euros in turnover are exempt from these obligations, although they are encouraged to improve accessibility. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"to-pa\">Accessibility statement for the PA and for Companies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The accessibility statement is<strong> the tool through which Administrations and Companies make the accessibility status public<\/strong> of every website and mobile application they own.<br>It is mandatory for all the entities indicated by the <a href=\"https:\/\/www.normattiva.it\/uri-res\/N2Ls?urn:nir:stato:legge:2004-01-09;4!vig=\" rel=\"nofollow noopener\" target=\"_blank\">Law n.4\/2004<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Declaration <strong>is drafted and published using only the application <a href=\"https:\/\/form.agid.gov.it\" data-type=\"link\" data-id=\"https:\/\/form.agid.gov.it\" rel=\"nofollow noopener\" target=\"_blank\">form.agid.gov.it<\/a><\/strong>, created by AGID in compliance with the model established by EU Directive 2016\/2102.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>AGID (Agency for Digital Italy) has provided the <a href=\"https:\/\/www.agid.gov.it\/sites\/agid\/files\/2025-05\/Linee_Guida_accessibilita_servizi_consultazione.pdf\" rel=\"nofollow noopener\" target=\"_blank\">Guidelines on accessibility of services<\/a><\/strong> in implementation of art. 21 Legislative Decree no. 82 of 2022<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The PA must publish an Accessibility Statement for each website and mobile application for which it is responsible.<\/strong><br><br><strong><em>From 23 September 2025, all companies subject to the regulation will also have to complete the Accessibility Declaration<\/em><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>USEFUL LINKS:<\/strong><br>\ud83d\udc49 <a href=\"https:\/\/form.agid.gov.it\/assets\/documents\/Guida-alla-compilazione-delle-Dichiarazioni-di-accessibilit%C3%A0.pdf\" rel=\"nofollow noopener\" target=\"_blank\">Guide to Compiling Accessibility Statements<\/a><br>\ud83d\udc49 <a href=\"https:\/\/form.agid.gov.it\/assets\/documents\/Guida-alla-compilazione-degli-Obiettiviti-di-Accessibilit%C3%A0.pdf\" rel=\"nofollow noopener\" target=\"_blank\">Guide to compiling Accessibility Objectives<\/a><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"to-lineeguida\">WCAG Guidelines<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The guidelines <a href=\"https:\/\/www.w3.org\/Translations\/WCAG21-it\/\" rel=\"noreferrer noopener nofollow\" target=\"_blank\"><strong>WCAG 2.0<\/strong><\/a> And <a href=\"https:\/\/www.w3.org\/Translations\/WCAG22-it\/\" rel=\"noreferrer noopener nofollow\" target=\"_blank\"><strong>WCAG 2.2<\/strong><\/a>, developed by the W3C, provide clear standards for improving accessibility. They are based on four fundamental principles:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Perceptible<\/strong>: Information must be presented in a way that users can perceive it.<\/li>\n\n\n\n<li><strong>Operable<\/strong>: Interface elements must be operable by everyone.<\/li>\n\n\n\n<li><strong>Understandable<\/strong>: Information and operations must be understandable.<\/li>\n\n\n\n<li><strong>Robust<\/strong>: Content must be robust enough to work with different assistive technologies.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Adopting these guidelines not only helps you comply with regulations, but also promotes better navigation for every user. Read our tips for <a href=\"https:\/\/bigfive.it\/en\/how-to-make-your-website-accessible-and-improve-user-experience\/\" data-type=\"post\" data-id=\"5956\">improve the accessibility of your website<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"heading-3-linee-guida-wcag\">Accessibility monitoring and verification<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In the <a href=\"https:\/\/www.agid.gov.it\/sites\/agid\/files\/2024-06\/Linee%20Guida%20sull%27accessibilit%C3%A0%20degli%20strumenti%20informatici%20-%20PA.pdf\" rel=\"nofollow noopener\" target=\"_blank\">Guidelines on accessibility of IT tools<\/a>, AGID describes the methodology to follow for monitoring the compliance of websites and mobile applications. In particular, the key phases of monitoring are illustrated, from <strong>definition of the observation period<\/strong> to the methods used, up to the <strong>sample composition<\/strong> of sites and apps.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Recommended pages for in-depth accessibility monitoring<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>the home page;<\/li>\n\n\n\n<li>the login page;<\/li>\n\n\n\n<li>the site map;<\/li>\n\n\n\n<li>the contact page;<\/li>\n\n\n\n<li>the help page and pages containing legal information;<\/li>\n\n\n\n<li>at least one relevant page for each type of service offered by the website or<br>from the mobile application and for any other intended primary use, including<br>search functionality;<\/li>\n\n\n\n<li>the pages containing the accessibility statement and the pages with the feedback mechanism;<\/li>\n\n\n\n<li>examples of pages that appear substantially distinct or exhibit a type of<br>different content;<\/li>\n\n\n\n<li>at least one relevant downloadable document, where applicable, for each type of service<br>offered by the website or mobile application and for any other intended primary use;<\/li>\n\n\n\n<li>any other page considered relevant by AGID;<\/li>\n\n\n\n<li>a number of randomly selected pages equal to at least 10 % of the sample defined in<br>previous points (1-10).<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"to-sanzioni\">S<strong>Actions for Non-Compliance with Regulations: Stanca Law and European Accessibility Act<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Private companies that offer services to the public through websites or mobile applications, with a <strong>average turnover in the last three years exceeding 500 million euros<\/strong>, in case of non-compliance, may be subject to <strong>administrative pecuniary sanctions up to 5% of the turnover<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For the <strong>companies with a turnover of less than 500 million euros<\/strong>, at the moment, according to article 24, paragraphs 1, 2, 3 and 4 of Legislative Decree 82\/2022 <strong><em>Fines range from a minimum of \u20ac5,000 to a maximum of \u20ac40,000<\/em><\/strong> based on the extent of the non-conformity, the number of non-compliant products or services, as well as the number of users involved.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"to-5\">Take Action Now! Improve Your Website Accessibility<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Web accessibility brings significant benefits not only to users with disabilities, but to everyone. If you are looking for a creative and strategic partner to develop your web projects, consider the services of <a href=\"https:\/\/bigfive.it\/en\/website-development\/\">website development<\/a> offered by the web agency BigFive.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more information about their services or for any questions, please do not hesitate to contact us.<\/p>\n\n\n\r\n<div class=\"in-evidenza-blog\">\r\n<h2>Is your site not accessible?<\/h2>\n<p><strong>You may incur penalties of up to 5% of your turnover<\/strong>.<br \/>\nDon&#039;t take any risks and make your site accessible now!<\/p>\n<div class=\"pulsante\"><div>\r\n            <p><a href=\"https:\/\/bigfive.it\/en\/contacts\/\">Contact us for a quote<\/a><\/p>\r\n        <\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>L\u2019accessibilit\u00e0 web si riferisce alla pratica di rendere i siti e le applicazioni web utilizzabili da tutti, comprese le persone con disabilit\u00e0. Questo include utenti con difficolt\u00e0 visive, uditive, motorie o cognitive. Per i proprietari di siti web, garantire l&#8217;accessibilit\u00e0 non \u00e8 solo una questione etica, ma anche legale. In Italia e in Europa, esistono [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":5790,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[29],"tags":[],"class_list":["post-5787","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital"],"acf":[],"_links":{"self":[{"href":"https:\/\/bigfive.it\/en\/wp-json\/wp\/v2\/posts\/5787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bigfive.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bigfive.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bigfive.it\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/bigfive.it\/en\/wp-json\/wp\/v2\/comments?post=5787"}],"version-history":[{"count":0,"href":"https:\/\/bigfive.it\/en\/wp-json\/wp\/v2\/posts\/5787\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bigfive.it\/en\/wp-json\/wp\/v2\/media\/5790"}],"wp:attachment":[{"href":"https:\/\/bigfive.it\/en\/wp-json\/wp\/v2\/media?parent=5787"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bigfive.it\/en\/wp-json\/wp\/v2\/categories?post=5787"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bigfive.it\/en\/wp-json\/wp\/v2\/tags?post=5787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}